03 · Questions
Still unsure? Ask Riley, any hour.
Talk to RileyHow does the free preview work?
Call or text Riley with your shop's name and your current website, if you have one. Sam builds your preview and checks it himself, and Riley sends you the link within 24 hours.
Tap through it like a customer would. Ask for changes.
What's the difference between Professional and Premium?
They do the same job: a fast site that works on every phone, shows up on Google and brings you calls and messages.
Premium adds the finish: it moves as you scroll, like this site, with pictures made just for your shop and better fonts, layout and finish. It is the kind of site people remember.
What does it cost?
Professional is $750 to build and $75 a month, plus sales tax. Premium is $950 to build and $75 a month, plus sales tax. The $75 covers hosting, updates and support.
Or pay nothing up front: $150 a month for Professional or $175 a month for Premium, plus sales tax, with a 12-month minimum. After 12 months it drops to $75 a month plus tax.
If you paid to build, the $75 a month can be cancelled any time after the first month. $0 down plans can be cancelled once the 12 months are up.
At checkout you pay the build fee and the first month's $75, or on $0 down just the first month ($150 or $175), plus sales tax.
Do you charge sales tax?
Yes. Tennessee sales tax is added at checkout on everything: the build, the monthly plan, $0 down plans and add-ons. It shows on your receipt, and all of it goes to the state.
What if I don't keep it?
You owe nothing. No deposit, no card up front. The preview comes down and that's the end of it.
How does $0 down work?
One monthly price, plus sales tax, covers the build, hosting, updates and support, for at least 12 months. Ending early means the rest of the 12 months is due within 30 days, and then the site is yours. After 12 months it drops to $75 a month plus tax, which you can cancel any time. It is all in the service agreement you see before you pay.
Who is Riley?
Riley is Front Street's AI receptionist. Riley answers calls and texts any hour, takes your details and passes them to Sam.
Rather talk to Sam? Ask Riley and Sam will call you.
How fast is it?
The preview comes back within 24 hours. Once you say yes, your site is usually live within 7 days.
How do changes work?
Text what you want changed: new hours, new prices, a holiday special. It's usually done the next business day, and it's part of the $75 a month (plus tax).
Who owns the website and the web address?
Your web address and your words, photos and logo are always yours. The site itself is yours once it is paid for; until then you have the right to use it.
If you ever leave, Sam hands over your web address and the site files so you can host it yourself. The steps are in the service agreement.
Can customers book appointments on my site?
Every site comes with tap to call, tap to text and a contact form, so customers can reach you and you get their messages.
Online booking is one of the growth tools: Sam sets it up around how you already take appointments, quoted for your shop. The booking you see on some samples shows what that looks like.
Do I need the add-ons?
No. The website stands on its own. Growth tools, the AI phone receptionist and AI integration are optional, and you can add them any time, or never.